VAMENIA SERVICE

Shipping & Payment

Shipping

We ship worldwide with DHL and other established carriers. Your shipment is covered by parcel insurance.

Once your purchase is complete, we dispatch your order by the following day for purchases made from Sunday to Friday, excluding public holidays. Delivery takes 1 to 3 business days.

After dispatch, you will receive your shipping details by email. Use your tracking number to follow the progress of your delivery.

You can choose a delivery address different from your billing address when placing your order — for example, to surprise someone special.

Payment

Pay using your preferred payment method.

PayPal · Visa · Mastercard
JCB · American Express

For any questions about your order, our customer service team is here to assist you personally.

Here to assist you personally.

Contact us via WhatsApp

kundenservice@vamenia.de

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.